Now there is a bold statement. In our world full of smartphones, tablets, technology and the ability to send information across the globe in the blink of an eye, we often lose touch of the fact that at the other end of that technology are people. It always comes back to people.
Any person worth their salt in a successful business knows that no one individual has all of the resources that they need to “make-it-happen.” To some degree, we all rely on other people to make work lives (and our personal lives for that matter) run. This specific reason is why good relationships matter.
So, how do you get all these good relationships that you supposedly need? Follow these steps:
- 1. Get yourself out there. Network. Get out of the office and buy a cup of coffee at the local coffee shop. Put yourself in situations where you have to meet new people and interact with humans. Doing all of your shopping online is convenient and time efficient but you also miss the opportunity to bump into a business connection or make a good impression on someone out in the community - plus , supporting local business is always a big bonus.
- 2. Put the phone (or tablet) down! Engage your colleagues and peers in real face-to-face interaction with actual eye contact. Giving a person your undivided attention is a cheap way to make them feel like a million bucks. If you truly invest yourself in a conversation, the other person will walk away wondering what they can do for you in return.
- 3. Do what you said you would do. It is extremely important to follow through on the promises you make. This also means that you must be intentional with what you agree to do. It is absolutely OK to say no to things that don’t fit in your life and that you wouldn’t be able to put a good faith effort into completing. However, when you tell someone you will do something for them – do it! This will build your personal brand.
- 4. Listen more than you talk. Do you want to be known as the most charming person in town? Let people talk about themselves in conversations with you. Ask them questions and in return be genuinely interested in their response. Often you will learn things that will help you to deepen your connection with the other person. You never know what kind of experiences someone else can bring to the conversation and it could end up being very beneficial for you both.
To recap, get out of the office, put that precious phone done, follow through on your commitments, and open your ears and you will be well on the way to establishing relationships that will drive your personal and professional success.